You can delete your Insta Services account and the data that goes with it at any time. There are two ways to do it. You do not need the app installed to use the email route.
We ask for your password because deletion is permanent. Once you confirm, your account and data are deleted straight away.
Send an email to admin@digiscalability.com with the subject line “Delete my account”.
You must send it from the email address registered to your account — that is how we verify the request is really from you. We cannot act on requests sent from a different address.
We will complete the deletion within 7 days and send you a reply confirming it is done.
Deleting your account permanently removes:
Deletion is permanent. We cannot recover your account or data afterwards. If your job request was passed to a provider by text message, we cannot retrieve the copy that reached their phone.
Two things can survive deletion:
Our hosting provider retains routine server logs for a short period on its own rotation schedule; these are not used to rebuild deleted accounts. Nothing else is kept.
If you claimed a business listing on our map (by entering the listing’s matching ABN), deleting your account releases that claim. The underlying listing — which comes from the public Australian Business Register — may remain on the map, because it exists independently of any account.
If you want that public-register listing itself removed or corrected, you do not need an account: see our collection notice for how.
Our privacy policy explains what data we hold and how we handle it. For anything about deletion or your data, email admin@digiscalability.com.